Version 1.0, Last updated: 05-Nov-2023
By accessing or using our Service, you agree to be bound by this Policy. If you do not agree with any aspect of this Policy, please do not continue to use the Service.
Collection and Use of User Data
We may collect personally identifiable information, non-personally identifiable information, and other data from users visiting our Service. This data allows us to enhance and personalize the user experience and provide the services requested. The specifics of our data collection and use policies are as follows:
1. Personally Identifiable Information
We only collect personally identifiable information (such as names, email addresses, phone numbers) voluntarily provided by users when they interact with our Service, such as subscribing to our newsletter or making a reservation. We use this information solely for the purpose for which it was provided, such as responding to inquiries or fulfilling reservations.
2. Non-Personally Identifiable Information
Data Storage and Protection
We store user data on secure servers or third-party platforms that adhere to strict confidentiality and security practices. Users’ personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
We take all necessary precautions to protect the confidentiality and integrity of user data. This includes encryption protocols, secured databases, restricted access, and ongoing evaluation of our data protection measures.
Users’ Rights and Choices
1. Rights to Access, Correction, Deletion, and Objection to Processing
Users have the right to access, correct, and delete their personally identifiable information held by us, subject to any exemptions under applicable data protection laws. Users may also object to the processing of their information for certain purposes, such as direct marketing. To exercise these rights, please Contact Us using the details provided at the end of this Policy.
2. Retention and Deletion of Data
We will retain collected data only as long as necessary for the purposes stated in this Policy or as required by law. Users can request the deletion of their personal information, and we will ensure its permanent removal from our records, subject to any legal obligations.
3. Data Portability
Upon request, we will provide users with a copy of the personally identifiable information they have provided in a commonly used and machine-readable format. Users can also request the transmission of this information directly to another organization where technically feasible.
Data Security Measures
We take data security seriously and employ industry-standard security measures to safeguard user data. This includes, but is not limited to:
- Encryption of data in transit and at rest
- Regular vulnerability scanning and penetration testing
- Strict access controls and regular staff training on data protection policies
- Regular monitoring and response to security incidents
Third-Party Data Sharing
We do not sell, trade, or transfer users’ personally identifiable information to third parties unless necessary to fulfill the purpose for which it was provided (e.g., provide a reservation service) or required by law. We may share non-personally identifiable information with trusted third parties to enhance our Service, target advertisements, or perform user analytics. However, such information will be anonymized and cannot be attributed to any individual.
We may also share data with external service providers involved in operating our Service, and they are obligated to protect user data in accordance with this Policy.